PRIVACY

Effective Date: 18 February 2026

At Tishma Zayma Charity Hospital & Diabetes Care Center ("we", "our", "us"), we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you use our website, book appointments, or contact us, we may collect:

• Full name

• Phone number

• Email address

• Address

• National ID (if required)

1.2 Medical Information

If you submit medical details through forms or appointment systems:

• Medical history

• Test reports

• Diabetes-related records

• Prescriptions and treatment details

1.3 Automatically Collected Information

When visiting our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visit

2. How We Use Your Information

We use your information to:

• Provide medical consultation and treatment

• Schedule appointments

• Respond to inquiries

• Maintain patient records

• Improve website performance

• Comply with legal requirements

3. Cookies Policy

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Remember user preferences

You may disable cookies in your browser settings if you prefer.

4. Data Protection & Security

We implement appropriate security measures to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

However, no internet transmission is 100% secure. We encourage users to share sensitive medical data carefully.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information:

• With authorized medical staff

• With diagnostic laboratories (if required)

• With legal authorities if required by law

• With your consent

6. Patient Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion where legally permissible

• Withdraw consent

To exercise your rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

We collect information of minors only with consent from parents or legal guardians.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

Tishma Zayma Charity Hospital & Diabetes Care Center
Address: [Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]

If you have any questions about this Privacy Policy, please contact us.